Welcome to Linnet Grand Holidays. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://linnetholidays.ae/ (the “Website”) or use our travel booking and related services.

By visiting or using our Website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Introduction

We understand that booking travel services online requires trust. We take this trust seriously and make it our highest priority to ensure the security and confidentiality of the personal information you share with us.

The terms “we”, “us”, and “our” refer to Linnet Grand Holidays, a travel and tourism company based in the United Arab Emirates. The term “you” refers to any customer visiting our Website, making a booking, or interacting with us in any way.

1.1 Who We Are

We are Linnet Grand Holidays, located at:
Office 105, Al Qusais Building, Dubai, United Arab Emirates

You can contact us via:

2. Information We Collect

We collect information that helps us provide you with the best travel experience possible. This may include:

  • Personal Information: Your name, contact details (email, phone number, address), nationality, and travel preferences.

  • Booking Information: Details of your travel arrangements, companions, and trip preferences.

  • Automatic Information: When you visit our Website, we collect your IP address, browser type, referring website, and browsing activity.

  • Cookies: We use cookies to improve your browsing experience. You may choose to disable cookies in your browser settings, but some parts of the site may not function properly as a result.

Passenger Information

If you book travel for someone else, you must ensure that you have their consent before providing their personal details to us.

Information from Third Parties

We may receive updated delivery, address, or demographic information from business partners or data providers to help us improve our services and records.

3. How We Protect Your Information

Your privacy and security are our top priorities. We use appropriate administrative, technical, and physical security measures to safeguard your personal data.

  • All sensitive data transmitted through our website is encrypted using 256-bit SSL/TLS encryption.

  • Access to personal information is restricted to authorized personnel only.

  • Payment information is processed through secure, PCI-compliant payment gateways. We do not store your credit or debit card details.

While we take every precaution to protect your information, no system can guarantee 100% security. In the unlikely event of unauthorized access caused by our negligence, our liability will be limited to the value of the services you purchased.

4. How We Use Your Information

We use your data for the following purposes:

  • To process bookings and provide travel services

  • To send booking confirmations, invoices, and updates

  • To manage your account and respond to your inquiries

  • To improve our website, services, and user experience

  • To send you marketing or promotional offers (only if you opt-in)

  • To comply with legal obligations and prevent fraudulent activities

4.1 Sharing Your Information

We only share your information as necessary to provide our services:

  • Service Providers: Airlines, hotels, tour operators, car rental agencies, and other suppliers fulfilling your booking.

  • Third-Party Vendors: Payment processors, analytics providers, and customer service tools, strictly for operational purposes.

  • Legal Disclosures: When required by law or to protect our legal rights.

  • Corporate Transactions: In case of merger, acquisition, or business transfer.

We do not sell or share your personal data with third parties for unrelated marketing purposes.

5. Accessing and Updating Your Information

You have the right to request access to the personal information we hold about you.
If any information is inaccurate or outdated, please contact us at info@linnetholidays.ae to request corrections or updates.

6. Your Choices

You may choose:

  • Not to provide personal information (though some features may be unavailable).

  • To disable cookies in your browser settings.

  • To unsubscribe from promotional emails by following the link provided in each email.

7. Children’s Privacy

Linnet Grand Holidays does not knowingly collect personal information from children under 13. If we learn that we have received such data without parental consent, we will delete it promptly.

8. External Links

Our Website may contain links to external sites operated by third parties. We are not responsible for their privacy practices. We recommend you review their privacy policies before providing any personal information.

9. Your Right to Complain

If you have concerns about our use of your personal information, please contact us first at info@linnetholidays.ae so we can resolve the issue.

10. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any revisions will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our data handling practices, please contact us at:

Linnet Grand Holidays
Office 105, Al Qusais Building, Dubai, UAE
Email: info@linnetholidays.ae
Website: https://linnetholidays.ae/