All bookings made with LINNET HOLIDAYS are subject to the terms outlined in our official Terms & Conditions. Refund eligibility depends on the type of service booked (tours, hotels, flights, or activities). Refunds will be processed using the same payment method used at the time of booking. Credit card fees, bank charges, and other third-party transaction costs are non-refundable.
Cancellation requests must be submitted via email and are effective from the date received by LINNET HOLIDAYS.
Hotels and airlines are third-party providers. Their individual cancellation and refund rules apply. In some cases, no refunds are available. LINNET HOLIDAYS has no control over hotel or airline policies. Customers are strongly advised to book refundable flight tickets directly with the airline.
Bookings with LINNET HOLIDAYS are non-transferable. You may request date changes or service upgrades (e.g., hotel upgrades, activity changes) subject to availability and additional fees. Exchanges must be requested in writing at least 30 days before departure. Approval of exchanges is at the sole discretion of LINNET HOLIDAYS and cannot be guaranteed.
In circumstances beyond our control (natural disasters, political unrest, epidemics, airline schedule changes, etc.), refunds or exchanges may not be possible. We will, however, make reasonable efforts to offer alternative solutions of comparable value.
Approved refunds will be processed within 14 business days. Exchange confirmations (for date or service changes) will be communicated within 7 business days.
All customers are required to purchase full-coverage travel insurance within 72 hours of booking. Insurance may cover cancellations, delays, emergencies, or other losses not refundable by LINNET HOLIDAYS. Any claim for reimbursement outside this policy must be directed to your insurance provider.
If you booked flights or hotels separately, please contact those providers directly for any refunds related specifically to those services.